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Insurance Program Delivery Specialist

Administrative Identifiant de l’emploi 2025-15925 Emplacement principal: Madrid, Espagne 09/28/2025
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FM is a market leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research, risk management advising, risk transfer capabilities, and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

We are currently looking for an Insurance Program Delivery Specialist based in Madrid. This is a permanent full-time position. This position is responsible for executing insurance product and service delivery activities and providing high quality client support. The Insurance Program Delivery Specialist handles small to mid-sized global accounts of moderate complexity, requiring technical know-how.


  • Constructs basic insurance policy contracts and invoices in accordance with negotiated terms and conditions, territory requirements and company compliance.
  • Assisting team members to ensure timely processing of underlyers and invoicing.
  • Provides high quality customer service for internal and external client needs.
  • Create master policies and associated documents.
  • Responsible for the collection, review and processing of prospect/client locations and values in corporate systems.
  • Maintains client and broker contact information and document distribution instructions.
  • Follows corporate procedures, guidelines and governance for processing of insurance deliverables.

  • Preferably a bachelor’s degree and at least 2 years of work experience in the industrial property insurance market, finance or other regulatory environment.
  • Knowledge of Microsoft Office applications, specifically Word and Excel
  • Good Communication skills, both oral and written.
  • Team-player, with ability to work independently.
  • Problem-solving abilities
  • Ability to plan, organize and prioritize work
  • Attention to detail and proofreading skills
  • Self-motivated
  • Solid math aptitude and analytical skills
  • Flexibility/adaptability to change, works well under tight deadlines
  • Ability to multi-task
  • Fluent in both, Spanish and English - written & oral.
  • Italian or French is a plus

If you are interested in being considered for this position, please apply via Job Postings within Career Center following the instructions https://jobs.fmglobalcareers.com

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